Privacy policy

Last updated: 23 October 2026

Cleared for Site is a trading name of Joe Acton (ABN 50 915 654 899), Brisbane, Queensland. This policy explains what personal information we collect, why, and what we do with it. We follow the Australian Privacy Principles as good practice.

What we collect

Your details: name, business name, ABN, phone number, email address and billing details.
Job details: site addresses, descriptions of the work, photos and voice notes you send us, and details of your equipment.
Worker details: names, roles, licences or tickets, and signatures of the people who will sign on to a SWMS, where you give them to us.
Agreement records: the date and time you agreed to our terms, and which version you agreed to.
Messages: texts and emails you send us, and notes of our conversations with you.

We never see or store your full card number. Card payments and subscriptions are handled by our payment provider, Stripe, which keeps your card details and shares with us only what we need to run your account (such as your name, email, plan, and the last four digits and expiry of your card). Stripe's own privacy policy applies to the details it holds.

Why we collect it

To prepare, check, deliver and update your documents.
To keep a record of your documents and remind you when they need reviewing.
To bill you and keep business and tax records.
To contact you about your account, and occasionally about our services. You can opt out of marketing messages at any time.

Who we share it with

We don't sell or rent personal information. We share it only with service providers that help us run Cleared for Site, and only as much as they need:

AI drafting tools that process job details to help draft documents. A person reviews every document.
Email, SMS, file storage and e-signature providers.
Payment and accounting providers.

Some of these providers store or process information outside Australia, including in the United States. We choose providers with appropriate security, and we don't send them more than they need to do their job.

We may also disclose information where the law requires it.

Workers' information

If you give us details about your workers, please let them know you're sharing their name and licence details with us so we can prepare the SWMS they'll sign.

How long we keep it

We keep your documents and records while you're a client, and for up to 7 years after that for tax and legal reasons, unless you ask us to delete information we don't need to keep.

Security

We use password-protected accounts with two-step sign-in, and we limit access to people who need it. No system is perfectly secure, but we take reasonable steps to protect your information from misuse, loss and unauthorised access.

Marketing emails

If we email you about our services, every email identifies us and includes a simple way to unsubscribe. Reply "stop" or use the unsubscribe link and we won't email you again.

Access, correction and complaints

You can ask to see or correct the personal information we hold about you by emailing hello@clearedforsite.com.au. If you have a privacy complaint, contact us first and we'll respond within 30 days. If you're not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes

We may update this policy, and the latest version will always be on this page.